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Campsite Rules
1. The reception is open from 8.00 to 22.00. Upon arrival, guests must park and walk down to choose a pitch and communicate the number to the reception for registration, presenting all identity documents. You can change pitch only once, with the authorization of the management and with the presentation of the pass. The camping fee is calculated based on the number of nights spent in the campsite. Payment must be made upon arrival. If departure occurs after 12.00, an extra night will be charged. THE CASH OFFICE IS OPEN FROM 8.00 TO 20.00. The accommodation units are available from 16.00 and must be left in order by 10.00, returning the keys to the reception.
2. Visitors must enter the campsite on foot after handing over a document at the reception. If the visit lasts more than 2 hours, the daily guest rate must be paid. Visiting hours are from 8:00 to 20:00.
3. Cars and motorbikes must be parked in the spaces assigned by the management. The speed limit is 10 km/h and traffic is prohibited from 23.00 to 7.00.
4. 2 dogs are allowed per accommodation unit and per pitch. Dogs must always be kept on a leash and the owners are fully responsible for them.
5. It is Dogs are not allowed on the beach, in the swimming pool or in the toilets. Owners are required to remove any excrement from their dogs and can use the area reserved for them.
6. Motorboats may approach the bathing area delimited by the base only with the engine off. It is also forbidden to form noisy groups or gatherings.
7. Silence reigns from 11:00 p.m. to 7:00 a.m.: it is forbidden to put up or take down tents and any kind of noise must be avoided. Radios and televisions must be turned off. It is also forbidden to form noisy groups or gatherings.
8. The cleanliness of the campsite and the toilet facilities must be respected. Chemical toilets and others must be emptied in the appropriate drains located at each toilet block, never in the drains of the fountains or in the grates.
9. It is forbidden to pour any liquid on the roots of the plants and customers are asked to respect the greenery.
10. To protect the environment, we recommend limiting the use of detergents and the consumption of water and electricity as much as possible.
11. Separate waste collection is mandatory and must be placed in the appropriate containers from 8.00 to 22.00.
12. Any damage or theft of objects belonging to the campsite must be compensated. The management declines all responsibility in case of theft or damage to vehicles, tents, boats and other objects belonging to customers.
FAILURE TO COMPLY WITH THESE REGULATIONS MAY RESULT IN EXPULSION FROM THE CAMPSITE AND THE MANAGEMENT HAS THE RIGHT TO FOLLOW THE PROVISIONS OF THE CIVIL AND CRIMINAL CODE.
FOR STAYS OVER €4,999.99 WE ACCEPTED PAYMENTS ONLY BY CREDIT CARD OR BANK TRANSFER (NO CHEQUES).
1 RESERVATIONS
The reservation of Villa, Elite Apartments, Viletta Lux, Beach, Elite, Elite Lido, Elite Lago, Family, Lido Superiore and Caravan requires the payment of a deposit equal to 20% of the total stay, which will be deducted from the final balance. Upon receipt of this sum, we will send a confirmation that must be presented upon arrival at the campsite.
-€20.00 charge; for each reservation change approved by us. If the reservation is cancelled within 14 days of the expected arrival, 80% of the confirmation deposit will be refunded, the remaining 20% will be retained for expenses. After this deadline, the entire confirmation deposit will be retained.
IN CASE OF EARLY DEPARTURE, THE TOTAL AMOUNT OF THE ENTIRE BOOKED STAY WILL BE PAYABLE (RATE FOR ACCOMMODATION UNIT + PEOPLE) EVEN IF THE BOOKING IS MADE UPON ARRIVAL AT THE CAMPSITE AT OUR RECEPTION.
To book a pitch the following are required:
- Confirmation deposit equal to 20% of the total stay; deducted from the final balance.
- € 20.00 charge; for each reservation change approved by us. Upon receipt of this amount we will send a confirmation that must be presented upon arrival, 80% of the confirmation deposit will be refunded, the remaining 20% will be retained for expenses. After this deadline the entire confirmation deposit will be retained.
IN CASE OF EARLY DEPARTURE, THE TOTAL AMOUNT OF THE ENTIRE BOOKED STAY WILL BE PAYABLE (PLOT RATE + PEOPLE) EVEN IF THE BOOKING IS MADE UPON ARRIVAL AT THE CAMPSITE AT OUR RECEPTION.
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